Standard India Delivery (Standard Delivery service)
Free Standard Delivery when you spend over INR 5,000.00 for a limited time only.
All parcels are dispatched in the India by a national carrier.
Delivery within 3-5 working days. Please allow up to 5 additional days for engraved products
Cost for Standard Delivery Service to India addresses is INR 400.00 for orders under INR5000.00.
Always quote your full postcode when ordering.
Express India - next working day (Rajasthan Only)
Free Express delivery when you spend over INR 5000.00
Next work day is INR 500.00 for orders under INR 5000.00 (delivered next working day if ordered before 2pm Mon- Thurs).
Online order tracking with a text message or email confirmation.
One hour time slot allocated on day of delivery (day can be changed online).
Allow one extra day for this service if your postcode is listed above.
Please give a daytime delivery address, as all parcels need to be signed for.
Note: orders placed after 2pm are regarded as being received by us on the next working day (Monday-Friday).
Q. Where do you deliver?
We deliver to: India and all major countries around the globe. Our customer services team can answer any questions you may have about deliveries, your order or our website. We reserve the right to not deliver an order if we believe the order is not secure, e.g. to a PO Box or communal address. If this affects an order you have placed we will notify you as soon as possible.
Q. I have not received my order, what should I do?
Our delivery options are subject to availability and working days and exclude public holiday. We cannot guarantee delivery within our usual timescales to a small number of remote rural areas.
Q. How will I know when my order been dispatched?
We all like to be kept informed about our deliveries, so when you place an order online with us, we’ll send you an email confirmation as soon as our dispatch team has processed and shipped your order to let you know it’s on its way. We’ll tell you the expected delivery date of your order and supply a tracking number for all deliveries that need a signature so you can see the progress your order has made.
Q. Can you give me an exact delivery time or date?
If you select Express India (Next Day) or our Saturday / Sunday delivery options you will receive an email with the date of the delivery and a one hour estimated delivery window. If you are unavailable at the allocated time you can change the delivery to another day if you have supplied your mobile number. This means that our courier can text you the details when the order has been dispatched.